Arizona Reverse Osmosis - Customer Testimonials

If you are a Boyett's Rayne Water Conditioning customer and would like to add a testimonial to this page, please use the 'contact us' link and send us your comments. We will never use last names on the website. Thank you for your valuable input!

“My family and I have really appreciated the Boyett Family's efficient service. We received a water softener and reverse osmosis systerm only 2 days after contacting the company. The installers arrived on time and were friendly and professional. In the past few months we have made numerous improvements to our home and the Boyett Family's company has been the most reliable. Thank you!”

Denis Brewer - New Customer

“I would like to take this opportunity to thank you for the great job you have done and the excellent service you have provided to S.W. Communities. It has been a pleasure to work with your entire staff at Boyett’s. During the past year, we have experienced a market unlike any I have seen in the past and through these difficult times you have been able to meet all of your dates and provide quality work at the same time. Under current conditions, this is quite an accomplishment. We are proud to have you as a trade partner and look forward to many more years of working with you and your company”

S.W. Communities, Billy L., President
Homebuilder Trade Partner since 2004

“The Boyett Family has done a wonderful job installing Rayne Whole House Water Conditioners and Reverse Osmosis units for our homebuyers throughout the valley”

T.W. Lewis, Kay, VP/Design Center Manager
Homebuilder Trade Partner since 1997

"In October, 2005 we had to buy a new washer. The old one was 18 years old. The appliance installer asked how we got our appliances to last 18 years. We told him that we had Boyett's soft water installed when we built the home and the soft water obviously had served us well"

"Back in May/June 2005, I decided to get my 13-year old water softener up to "snuff". It took a while, including various trips and telephone calls performed by various employees. Truly, your customer service is, on a scale of 1-10, a 10! I could go into detail, but you know from your records who came to my home and what service they provided. This includes, however, the staff that smiled and helped me every time I walked into the office with yet another water sample for testing! Thanks! The water softener works better than ever!"

"In July, 2002, I purchased a Rayne RXD-1500 Deluxe Water Softener system from your company. Since I have been doing business with the Boyett Family for over 30 years, you were my obvious choice. This is my first system that regenerates on demand. I have found out that with my other mechanical systems I was regenerating approximately every 3 days and this new system only regenerates every 19 days!!!! I have only used three bags of salt since last October which is a large savings over an extended period of time. My largest savings, however, is directly due to the digital readout of the softener that allows me to track my monthly usage in actual gallons...This point is brought up so you can inform prospective customers of an added incentive to have really decent water to use every day. I miss my softener every time I go on vacation and have to endure hard water showers, etc. Thank you for your services over the past 30 years and I look forward to doing business again"

"My pool has been installed for less than a year and I have found that I can maintain the hardness at the appropriate level by initially filling the pool with hard water and adding approximately 1,000 gallons of Rayne soft water to replenish the water used when backwashing the pool filter"

"A great experience from the first day we switched to Boyett's...wish we had done it years sooner. This company exceeds customer expectation. Thank you!!!"

"Our family drinks lots more water since we called for Boyett's to install a reverse osmosis system in addition to our water softener. Eliminating the chlorine and the 'crawlies' after ice cubes melt is a joy. We have had great service from Boyett's Rayne".

Thank you for 40 years of your trust!!!
The Boyett Family (Brian, Roberta, Hayden, and Katrina)

“Hayden - I just wanted to drop a line to you complimenting your company and crew. I've never had a company treat me so well. You originally knocked on my door in December of 2000 and we rented from you for three years, and finally purchased our water systems from you in 2003. When we had any problems, you were right there, same day. My husband and I were kind of skeptical when we first set up our monthly service with you, when someone would come into our garage once a month to change out the cylinders, but there were never any problems which I think speaks highly of your crew. I've had service people from your company come out here a couple of times, and each time they have been very courteous and they take the time to explain everything to me. You have a great bunch of people working for you and I want to take the time to say thank you for all the great service.”

“Hi Hayden, I received your voicemail yesterday evening and wanted to get back with you. The service technician came to our house as scheduled and installed the water softener. The installation went well and the tech was very easy to communicate with. He did a very good job. The water quality in the house is very good. Thank you for following up with the installation”

"Can I pay on line? You have a great web site, but I did not see where I can make my payment on line. This is something I have recently started doing with all payments, a really great customer service feature. I am at work early and often stay late, the convenience of pay on line is a big plus, I can be on time with payments much easier. Often when getting home from 7-8 pm writing out checks is the last thing in the world I want to do and have time to do. Just a suggestion, I will send in my payment this month."

Thank you to all our customers who have suggested online bill payment. As of June, 2005, we are pleased to offer this free, optional payment method using a credit card, checking, or savings account. We want to provide you with continuous improvement and we encourage your recommendations. For more information, click on the 'Automatic Payment' tab from our Home Page.
Thanks again for your suggestions!

"We have enjoyed the benefits of soft water (provided by Boyett's) since May of 2003. Recently I discovered another great application for our soft water that adds even more value to the service. I added a simple garden valve to the output of the tank in our garage. We now use soft water to wash our vehicles and the difference is easily recognized. We no longer have water spots on the windows or paint. This is valuable to us since our cars represent a significant investment. Also, I would like to compliment you on your recent billing upgrade. I feel that the new format is easier to understand. We pay for our service 6 months at a time and the new billing makes that much easier to track. "

Steve L., Higley - valued customer since 2003

"I have been renting a RO system from you for the past two years. We are building a new home that will come pre-plumbed for a soft water system. What do you charge a month to rent both systems? And to move my present system to the new location. This house will not be done until after January, but we would like the new system installed as soon after move-in as we can.. We are very happy with your service."

Thank you for the opportunity to provide excellent service in your current home AND your new home!

Hayden Boyett

"I resisted installing a water softener for my wife because I felt we were doing fine without one. After trying soft water, I personally would not be without it. Soft water gives me a cleaner more refreshing shower and shampoo than city water ever could!"